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Q what can you buy from us?
A Computer Case,Power Supply,Computer Fan,CPU Cooler,Water Cooler
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Q How can we guarantee quality?
A Always a pre-production sample before mass production;
Always final Inspection before shipment;
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Q who are we?
A We are based in Guangdong, China, start from 2012,sell to Southern Europe(24.00%),South America(20.00%),Southeast Asia(20.00%),Western Europe(20.00%),Mid East(5.00%),Eastern Asia(5.00%),Central America(4.00%),North America(2.00%). There are total about 11-50 people in our office.
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Q Will you sell your products to multiple distributors in the same region and country?
A No, we will not. For new computer case models, in order to avoid price competition, for each region or country, we give customers exclusive sales rights. The continuous purchase volume reaches MOQ within three months, and the exclusive sales right can be retained.
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Q What is the after-sales warranty for the computer power supply?
A Our computer power supply is 80plus bronze certified. The defect rate is less than 0.3%, so we usually give 1% of the total purchase amount as spare parts, no charge.
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Q What is the after-sales warranty for the computer case?
A The computer case does not involve functional applications, and there will be no quality problems. For the panel of computer case, there are a few surface scratches, so we usually give 1% of the total purchase amount as spare parts, no charge.
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Q How long will my message be answered?
A We will give you a reply within 12 hours if you leave a message to us through the form on the website. At the same time, you can also communicate with us through the online customer service on the website.
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Q If the order quantity is less than MOQ, can the transaction be carried out?
A The answer is yes. In principle, we do not accept orders less than MOQ. Because the computer case is different from other products, if the order quantity can not reach the quantity of a container, it needs to share a container with other goods, which will deform due to the extrusion with other goods in the transportation process. If the customer insists on the transaction less than MOQ, the customer needs to arrange the transportation by himself. If the product is damaged in the process of transportation, our seller factory will not be responsible for it. In addition, the transaction price less than MOQ will also be higher.
